You can contact your therapist directly at 920-204-6585 or email at info@untangledmindsllc.net. You can also go to the client portal website to schedule an appointment. 

The therapist will confirm the appointment date and time selected. Once confirmed, you will automatically be directed to create a client portal account and receive a list of to dos that includes the intake paperwork (telehealth or in person informed consent to treatment, HIPAA/confidentiality agreement, privacy practices, release of information, and questionnaires). 

Sessions are 50 minutes to 55 minutes long. Depending on your needs, some individuals meet weekly or biweekly. 

Your first session might come with some anticipation and even a bit of nervousness, which is completely normal. To learn more about what to expect, check out our latest blog.

Every person's circumstances are unique, depending on the various concern(s) you bring to therapy, you will determine how long you need therapy for.  Some engage in therapy for a few weeks, months, or years.  You will talk to your therapist to assess your goals and needs at every session.

Every mental health therapist is different and although your therapist can diagnose an official mental health diagnosis, some do not.  Your therapist can diagnose you based on the information you share with them in order to develop a treatment plan tailored to those concerns.  The diagnosis will be discussed collaboratively with you. Most importantly, diagnosing is not the main goal of therapy, treating the symptoms is what you would be working with your therapist on. If a person is using health insurance benefits, your therapist would be required to provide a diagnosis to the insurance company to reimburse services. Keep in mind that the diagnosis may or may not follow your medical history as a pre-existing condition. If you would like to learn more about this, you can speak directly to your therapist.

We accept the following health insurance: Medicaid, United Healthcare, Multiplan, Optum, Cigna, and Quartz. If your therapist is not an "in-network" provider, you can ask about getting a Superbill. 

Yes, you can request and schedule to do therapy sessions in person.  

Telehealth services are offered through your client portal website. If you are doing in-person therapy, the office is located at 1477 Kenwood Drive, Suite 200-5, Menasha, WI 54952.

There are limited spots available for sliding scale fee. Please talk with your therapist to determine affordability and arrangements can be made. 

We accept payments such as cash, credit cards, and HSA/FSA. 

You are responsible to communicate with your therapist about cancellations and rescheduling appointments. It is expected to provide an advance notice of 24 hours to avoid charges. Please review the cancellation and no show policy in depth during your initial appointment.